Shipping policy

Shipping Policy of Emars Perfumes

At Emars Perfumes, we strive to provide you with fast and secure service so you can enjoy your products as soon as possible. Below, we explain the details of our shipping methods, delivery times, and associated costs.

  1. Shipping Methods
    We work with UPS, USPS, and FedEx courier services to ensure that your order arrives safely and on time. The available shipping methods depend on your location.

  2. Shipping Times
    Orders within the United States: Estimated delivery times for domestic shipments are 3 to 7 business days from when your order is processed and shipped.
    Order Processing: All orders are processed within 1 business days after payment confirmation. Please note that holidays and weekends may delay processing and delivery of your order.

  3. Shipping Costs
    The shipping cost will depend on the destination and the size of the order. During the checkout process, you will be able to see the exact shipping cost before completing your purchase.

  4. Shipping Confirmation and Tracking
    Once your order has been shipped, you will receive an email with the shipping confirmation, along with a tracking number. You can use this number to track the status of your order in real-time through the selected carrier's website.
    If you have any questions about the status of your shipment, feel free to contact us and we will be happy to assist you.

  5. Delivery Issues
    If the package is delivered with visible damage, we recommend reporting it to the carrier at the time of delivery. If you have already received the package and find that the product is damaged or defective, please contact our customer service team within 24 hours of receiving it to arrange a solution.
    In case the package is lost or not delivered within the estimated time frame, we are committed to investigating the issue with the carrier and finding the best solution.

  6. Incorrect Addresses
    Please ensure that you provide a complete and accurate address during the checkout process. If an incorrect address causes a delay in delivery or the return of the package, any additional costs will be the customer's responsibility.

If you have any questions about our shipping policy or need assistance, feel free to contact our team. We are here to help!